Measure belonging like any other number you report.
Everything Mucho Gusto tracks about employee connection, and exactly what it costs, in one place for your Head of People and your CFO.
Six views of the same question: is anyone disconnecting?
Every number comes from what people do in the product, not from a survey they have to be asked to fill in.
Engagement report
Weekly active, intros watched and two-way connections per person, with change against the prior 30 days and a CSV export.
See the reportEarly-warning signals
Counts of people with no intro watched in 14 days, no connection outside their team in 30 days, or no intro recorded after 30+ days.
Most and least engagedConnection Score
Connectivity 40%, activation 35% and recognition equity 25%, all public, tracked over a 90-day trend.
How it is built90-day retention by cohort
Retention by hire month, measured against real start dates from your HRIS, set beside the Connection Score.
Retention and scoreSilos by department
Engagement by department against a target, and a who-meets-whom heatmap that shows teams that never meet.
Departments and silosManager check-ins
Each manager sees their own team sorted by who may need a check-in this week. Scale and up.
Manager viewThe numbers come to you.
Reviewing belonging should not depend on someone remembering to log in.
- Monthly HR digest on Growth and up.
- Quarterly CEO and CFO ROI report on Scale and up.
- CSV export of the engagement report for your own analysis.
- SOC 2 report access on Scale and up, under NDA once issued.
- Audit log export on Enterprise, for finance and compliance reviews.
You pay for people who show up, not for headcount.
Billing counts an activated seat: a member who signed in within the last 90 days. People who are only in your org chart, invited or synced from a directory are never billed.
Per activated seat
Spark is free up to 25 seats. Growth is $4 and Scale starts at $7 per activated seat per month (volume pricing as you grow). Annual billing saves 18%.
A predictable floor
Growth is billed at a $99/mo minimum and Scale at $299/mo, until you pass 25 and 43 active members respectively. Past that it is the seat rate only.
Free 6-month trial
Every new organization starts with a free 6-month trial with Scale features unlocked. No credit card required.
| What finance asks | Answer |
|---|---|
| Who is on the invoice? | Only members active in the last 90 days. |
| Can we change plans? | Yes. Upgrade or downgrade between Growth and Scale from the admin console, and Stripe prorates. |
| Invoice billing? | Enterprise is invoice-billed and set up directly with us. |
| Security review? | See the security page. SOC 2 report access is included on Scale, under NDA once issued. |