Trust center

Security, privacy and procurement in one place.

Everything below links to the detail. We state what is in progress next to what is done.

Tenant isolation

Every tenant-scoped table uses PostgreSQL row-level security, so a bug in application code cannot return one company's rows to another.

Read the details

Where data lives

The primary database, which holds employee profile and org data, is hosted in Frankfurt, Germany. Application servers run in Ohio, USA.

See hosting

Authentication

Google and Microsoft sign-in, email and password with an optional second factor, and SCIM provisioning on Scale and Enterprise.

See authentication

Subprocessors

The vendors that process Mucho Gusto data and what each one handles.

View the list

Incident response

A written plan with severity levels, containment first, and customer notification targets.

Read the plan summary

Privacy and your data

Any teammate can export their own data or request deletion. Every video can be reported or blocked.

Privacy policy

Request documents

We share the DPA, information security policy, incident response plan, business continuity plan, data retention policy, access review policy and architecture diagrams by email, and can complete your own questionnaire.